Hire Controller

A rare opportunity has arisen for a Hire Controller to join our friendly & knowledgeable team at Anglian Plant in our depot in Rackheath, NR13.

We are a regional independent family business and pride ourselves on offering an exceptional service & quality equipment.

Job Description

The Hire Desk offers a fast paced and varied role which is an integral part of operations. Working on the front line of sales & customer service you will be responsible for catering for our clients needs whilst liaising with internal departments ensuring 100% customer satisfaction.

This will involve taking orders/advising on equipment you deem suitable, on hiring, off hiring and scheduling transport.

We are a customer service focused business so would expect any candidate to be able to demonstrate this skill at an excellent level.

Experience in the plant hire sector is essential.

Responsibilities & Duties include

  •  Liaising with customers and suppliers via. phone, email & face to face
  •  Accurately inputting to our CRM any quotes, hires, off hires etc
  •  Liaising with the service department regarding assets to fulfil hires ensuringbest possible utilisation
  •  Scheduling transport and communicating with drivers regardingdeliveries/collections
  •  Understanding our fleet inventory and maximising revenue opportunities
  •  Maintaining the highest standards of customer service at all times

Skills & Experience

  •  A positive can-do attitude & confident in sales & customer service
  •  Attention to detail & accuracy whilst working under pressure
  •  I.T Skills (word, excel), training for in-house CRM providedRole Details
    •  Permanent & full Time position
    •  07:30 – 17:30 Mon-Fri
    •  Immediate start date
    •  Three-month trial
    •  20 days holiday + Bank Holidays
    •  Company Pension
    •  Uniform Provided
    •  £28,000 – £30,000 pa depending on experienceTo express an interest or find out more about this role please contact Joe Paterson via [email protected]